Introduction
Why the Civil Service Matters
The federal civil service — more than two million dedicated, nonpartisan employees — is a critical foundation of our democracy. These career professionals live and work in every U.S. state, ensuring that the federal government functions effectively and fairly for the American people.
Civil servants keep our food and medicine safe, maintain our transportation systems, protect clean water, secure public safety and protect national security, deliver our mail, support schools and hospitals, ensure small businesses can access credit, safeguard the financial system, and serve in our courthouses, airports, and on our public lands.
But today, the civil service is under unprecedented attack. The Trump-Vance administration is working aggressively to dismantle the merit-based federal workforce through mass firings and an intentional plan to traumatize federal workers to make them quit. It is also engaged in efforts to politicize hiring. These moves threaten not just the people who serve in government, but the stability and fairness of government itself.
This People’s Guide, one of several produced by Democracy Forward to help make government accessible to all, explains what the civil service is, how it came to be, what’s at stake now, and how we can all play a role in defending a professional, nonpartisan government that works for everyone.
Understanding the Civil Service
A Brief History
Before the 1880s, the federal workforce was governed by the “spoils system,” in which jobs were awarded to political allies of the president rather than to merit-based, qualified professionals. This system led to corruption, inefficiency, and poor delivery of public services.
In 1883, Congress passed the Pendleton Act, requiring competitive exams and merit-based hiring for federal positions. Over time, Congress has voted bipartisanly to strengthen protections through the Civil Service Reform Act of 1978, veterans’ preference laws, and whistleblower protections. This professionalized system was designed to ensure that government expertise and continuity outlast partisan politics.
What Is the Civil Service?
The civil service is a professional, merit-based workforce that keeps the federal government operating regardless of who holds political power. At the end of the Biden-Harris administration, federal workers made up just 1.5% of the total American workforce — the same share as in 2000. Yet their impact touches nearly every aspect of daily life.